016: Customer Relationships: Providing An Experience Vs. A Service with Anirban Chakrabarti

In this episode, Anirban Chakrabarti shares the unexpected challenges he faced when starting his entrepreneurial journey and the importance of understanding your customer to create a successful product. Listen in and learn some insights into the software industry and the mistakes you don’t want to make when exiting a business.

EPISODE NOTES

• The importance of being a servant to your customer
• The hardest part of being a first-time entrepreneur
• Why you need to be surrounded by supportive people
• Evolution of customer behavior since the global pandemic
• What to look for when recruiting new members for your team

RESOURCE/LINK MENTIONED

• Leading without authority by Keith Ferrazzi

ABOUT ANIRBAN CHAKRABARTI

Anirban Chakrabarti is the CEO of HireLogic and an experienced technology entrepreneur with a strong software background as a general management executive with large enterprise software companies to venture-backed small startups. He is fluent in General Management with full P&L, Go-to-Market Strategy, Scaling Revenue, Building High-Performance Teams, Product Launches, Product Market Positioning, Product Management, Analyst Relations, Investment & Fund Raising, Technology Portfolio Management, M&A, and modern Recurring Revenue business models.

CONNECT WITH ANIRBAN

Website: www.hirelogic.com
LinkedIn: Anirban Chakrabarti